Payments to SkyOlix

In addition to visiting one of our offices to make a payment in person, you also have the option of paying us online or using our application. Through your payment, you can either charge your balance or directly pay for Listing Credits, Promotion Credits or Repost Credits.

Briefly:

1. Listing Credits allow you to list more than your free allowance of listings.

2. Promotion Credits allow you to promote a listing (Promoted, Promoted Turbo, Promoted VIP).

3. Repost Credits allow you to Repost your selected listings.

To charge your balance, you simply do the following:

1. Go to "Account".

2. Click on "Add Credits" under "Wallet".

3. Click on "Add Credits" from the options provided.

4. Select the amount of credit you wish to pay.

5. Proceed to payment.

To charge your Listing Credits, or Promotion Credits, or Repost Credits, you simply do the following:

1. Go to "Account".

2. Click on "Add Credits" under "Wallet".

3. Click on "Add Listing Credits" or "Add Promotion Credits" or "Add Repost Credits".

4. If you select "Add Listing Credits", you only have to select your desired category and the number of listings you wish to purchase.

5. If you select "Add Promotion Credits", you only have to select your desired category and then the type of promotion you need (Promoted, Promoted Turbo, Promoted VIP). If you select Promoted or Promoted Turbo, you will be required to select the promotion duration and the number of listings. If you select Promoted VIP, you will be asked to submit a request so that one of our agents can reach out to you.

6. If you select "Add Repost Credits", you will only have to select your desired category, and then the repost duration and the number of listings.

7. Proceed to payment.

In such a case, and before reaching out to us, please double check:

1. If there are sufficient funds in your bank account or electronic wallet;

2. If you have exceeded any daily / weekly / monthly transfer limit; or

3. If your card is expired.

If you are confident that the above issues are not resulting in a failed transaction, please feel free to contact our customer service team.

Of course, you can always pay using any of the other methods of payment available in your country, including cash payment to one of our offices.

To use a voucher, you simply do the following:

1. Go to "Account".

2. Click on "Add Credits" under "Wallet".

3. Click on "Recharge Voucher".

4. Enter the voucher code when prompted.

To use a discount coupon before checking out and clicking on "Buy Now" in order to process any payment to SkyOlix, you simply:

1. Insert the coupon code when prompted where it says "Enter Coupon Code".

2. Click on "Use" to confirm your intention to redeem the coupon code.

In line with our Terms of Use, this is not possible.

Buying from other users

No, SkyOlix is free to use as a buyer and you do not need to have an account with us. However, having an account will be greatly beneficial as it would enable you to keep track of your search history, to add to your "favorites", and to list on SkyOlix .

That is great to hear! Our platform allows you to contact the lister in a number of ways:

1. By phone or text, using the mobile number provided in any listing. You simply have to click on the number to reveal it if it is fully or partially hidden.

2. By chat, using our in-app chat function.

Delivery and payment have to be arranged separately with the seller. However, please always be aware of the possibility of fraud so we would recommend that you receive and check any product or service you wish to purchase before paying for it.

Searching SkyOlix is very easy. You can either:

1. Click on the categories and sub-categories we provide you, and filter search results based on your needs; or

2. Search using appropriate search words in our search function.

On your homepage, you will find a list of "Recently Viewed" listings. In addition, you can also click on "Listings" and search through "Favorite Listings", "Saved Searches", "Recently Viewed" and "Recent Searches".

Yes, this is possible by clicking on "Favorite Listing" under any listing. You can find a complete list of these listings by clicking on "Listings" and then searching through "Favorite Listings".

We have made this easy for you. Under each listing, you will find a "Share Listing" button that you can click and which will allow you to share the listing with your contacts or on your social media accounts.